Privacy Policy – Olofze

At Olofze, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website olofze.com. By using our site, you agree to the terms outlined in this Privacy Policy.

1. Information Collection and Usage

(a) Personal Information Collection

We collect personal information to provide you with a seamless and personalized shopping experience. This includes:

  • Faster checkout and order processing

  • Order tracking and status updates

  • Customized content, offers, and promotions

  • Improved customer service

Information we may collect includes:

  • Name, address, email, and phone number

  • Shipping and billing addresses

  • Login details (including social sign-ins like Google or Facebook)

  • Gender (if provided)

  • Order history

(b) Email Communication

Your email may be used for:

  • Order confirmations and delivery notifications

  • Newsletters and promotional updates

  • Alerts about new arrivals, products, and brands

You may unsubscribe at any time using the link provided in our emails.

(c) Cookies and Tracking Technologies

We use cookies and web beacons to:

  • Improve website performance and user experience

  • Remember your preferences

  • Analyze site traffic and usage

You can disable cookies through your browser settings, but some website features may not function properly without them.

(d) Log Files and IP Tracking

We automatically collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Access times

This data is used for system administration, verification of orders, and marketing analysis.

(e) Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you are under 13, please do not submit any personal data.

(f) Product Reviews

If you post a product review, your geographic location (not your email) may appear publicly. Do not include personal information in review content.

2. How We Use and Share Your Information

(a) Internal Use

We use your information to:

  • Process orders and payments

  • Improve website content and navigation

  • Provide personalized recommendations and promotions

(b) Customer Communications

We may contact you to:

  • Provide order and delivery updates

  • Respond to inquiries or customer support requests

  • Send promotional messages unless you opt out

(c) External Disclosure

We do not sell, rent, or trade your personal data.
We may share your information only in the following cases:

  • With logistics partners (e.g., courier services) for delivery

  • When required by law or legal proceedings

  • To prevent fraud, protect our rights, or enforce policies

  • In the event of a business merger, acquisition, or asset transfer

Your financial and card information is never stored, shared, or sold to any third parties.

3. Data Security

We follow industry-standard security practices to protect your information, including:

  • SSL encryption for all financial transactions

  • Restricted access to personal data

  • Secure servers, firewalls, and monitoring systems

While we take strong security measures, no system is 100% secure. Please safeguard your login credentials and notify us immediately of any suspected unauthorized access.

4. Your Rights and Choices

You may:

  • Access, update, or delete your personal information

  • Opt out of promotional emails

  • Control cookie preferences through your browser

To update your data or request deletion, log in to your account or contact our support team. For security, identity verification may be required.

5. Modifications to This Policy

We may revise this Privacy Policy occasionally. Any updates will be posted on this page with a revised date.
If major changes occur, we may notify you via email or on-site announcements.

Continued use of olofze.com after changes indicates acceptance of the updated policy.

Contact Us

If you have questions or concerns about your privacy, please contact us:

📍 Main Office: Dubai International city Dragon Mart
📞 Customer Support: +971 52 912 4495
🌐 Website: www.olofze.com